Effective Date:21/06/2024

Thank you for using FoodieNepal, a food delivery application based in Nepal. At FoodieNepal, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide through our mobile application and website.

1. Information We Collect

We collect the following types of personal information to provide efficient food delivery services and improve user experience:

• Username: To create and manage your account.
• Phone Number: To communicate with you regarding your orders and for delivery purposes.
• Email Address: To send order confirmations, updates, and promotional offers if opted-in.
• Location Information: To facilitate delivery by identifying your current location and the location for delivery.

2. Use of Your Information

We use the information collected for the following purposes:

• To Provide Services: To process your orders, communicate with you about your orders, and provide customer support.
• To Improve Services: To analyze usage trends and preferences to enhance our services and user experience.
• To Send Notifications: To send you updates, promotions, and important service-related information.
• To Ensure Security: To detect and prevent fraudulent activities and unauthorized access.

3. Sharing of Your Information

We may share your personal information in the following circumstances:

• Service Providers: With third-party service providers who assist us in delivering our services, such as delivery partners.
• Legal Compliance: When required by law or in response to legal process, such as a court order or subpoena.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

4. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Choices

• Account Information: You can update or delete your account information by logging into your account settings.
• Marketing Communications: You can opt-out of receiving promotional emails by following the instructions provided in the email.

6. Children’s Privacy

FoodieNepal is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and services. We will notify you of any material changes by posting the updated Privacy Policy on our website or app and updating the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at 21sttechktm@gmail.com